We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Create a new ticket
(Zendesk) when a new row added in Amazon Redshift
2
Create a new ticket
(Zendesk) when a row updated in Amazon Redshift
3
Add a comment to an existing ticket
(Zendesk) when a new row added in Amazon Redshift
4
Add a comment to an existing ticket
(Zendesk) when a row updated in Amazon Redshift
5
Change status of a ticket
(Zendesk) when a new row added in Amazon Redshift
6
Change status of a ticket
(Zendesk) when a row updated in Amazon Redshift
7
Update a ticket
(Zendesk) when a new row added in Amazon Redshift
8
Update a ticket
(Zendesk) when a row updated in Amazon Redshift
More integrations
More integrations to Zendesk
I don’t know anyone who wouldn’t like Zendesk. It's the number one tool for customer service. Do you know what could potentially make your life even better? Automation! Integrate Zendesk with your entire tech stack to increase your efficiency.